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Reviews
Welcome to the Complete Cleaning Contracts Family
service with a smile
Our Partners Believe in Us
Before buying even the simplest of things, like an electric toothbrush on Amazon, we always read reviews to minimise our risk and enhance our knowledge. Here we have a number of our clients that have expressed how they feel about the service provided by us and you can see here what that means to us
Office Cleaning Edinburgh
what our clients
have to say...
"Complete Cleaning Contracts provide an efficient, professional service which is always delivered to a very high standard."
Andrew WestermeyerCharles Tyrwhitt
"We have been using Complete Cleaning Contracts since 2016 and we are always happy with their work. Great communication and attention to detail, I highly recommend their services. Since I’ve started they have been fantastic, always listening to my queries and putting solutions in place right away. I couldn’t be happier."
Izabela KordasN-Able
"Our company has been using Complete Cleaning Contracts since 2017 and couldn’t be happier with the service.
Initially, I met with Stephen who took the time to go through our expectations and they have never disappointed!
Stephen is always quick to respond to any extra requirements we have needed.
Delighted with the service!"
Katrina ElderFirst Mortgage
"CCC looks after our contracts in Scotland. What an amazing company to work with. Their professionalism is second to none, and the quality of work is excellent. This is a company I definitely recommend to any other national cleaning company that have contracts in Scotland and don’t have an office there to manage them directly. You can trust them to run your contracts without any issue, their Director Steve is one of the most approachable men and accommodating person you will ever meet."
Sergio DionisioStarPlus Cleaning Services Ltd
"Flear & Thomson have been using the services of Complete Cleaning Contracts for a number of years now. Since we appointed them to maintain our motor dealerships, I have found them to be professional, courteous and efficient. The standard of work has been high and most importantly consistent. I would have no hesitation to recommend CCC."
Scott BuchananFlear & Thomson Group
“When we moved offices last January I decided to search for a cleaning company who would deliver a cost-effective, reliable, highly professional service as the cleaners we had in our old office had not been providing us with the service we required over the last few months of our tenure.
On doing a general search on Google I chose four cleaning companies at random to provide me with a quote for our new office. It so happened that Stephen was the second person I met with and was so impressed by the kind of service he guaranteed his cleaning company would provide that I decided not to waste my time meeting with the other two cleaning companies. The following day he sent me what was a very reasonable cost-effective quote for a three days per week cleaning service that I immediately decided to go with Complete Cleaning and have never regretted my decision. We have been with them for over a year now and the service is excellent, reliable and I have never had any issues with them They are always contactable and have provided additional cleaning at very short notice as and when needed. The only regret I have is that I never hired Complete Cleaning sooner."
Carol LothianOpus 2
“It is important to us that our building which provides services to those in the care sector is kept clean , tidy and presents a professional level of cleanliness and hygiene. The company delivers on all of these fronts and we are delighted . Keep up the good work!"
Rachel WebbScottish Autism
"I wanted to drop you a quick email to say that I am really impressed with the job our cleaner is doing!!
I know this might sound silly but the sinks in the bathrooms are actually sparkling, something that never happened with our previous cleaners! And don’t get me started with the work surface in the coffee room……it’s a different colour!!!!
Thanks again….keep up the great work!"
Lisa MasonShore Capital
"We have used Complete Cleaning Contracts since we moved into our new offices in September 2016. They've been great and were delighted with the service they provide plus they're happy to be flexible and are always helpful when we need any additional services."
Michael BennettOsprey Holiday, Ski Independence & PowderBeds
"I actually selected CCC from the quality of the testimonials on the website and from my first contact with them by telephone I knew I had made the correct choice. In the first instance Stephen Gardiner came to see me to make sure that he was familiar with the premises and together we agreed the contract. His advice was invaluable. We have been absolutely delighted with the standard of cleaning and the reliability of our cleaner. I would not hesitate to recommend CCC to you."
Elizabeth Macgregor-SmithGenius Foods
"We have worked with CCC for several years now and have no problem at all, they're always happy to help on any additional requests and provide a good service."
Maxwell Bruce Ltd
"We couldn’t be happier with the service from the team @ complete cleaning contracts. We had to find a new company at very short notice and they managed to get us set up within a week. The difference in our office now is incredible. The team are fantastic, efficient and friendly. I’d highly recommend them."
Sarah SmithNucleus Financial Group
"We've been dealing with Complete Cleaning Contracts for many years and the service we've received has been consistently excellent, with his staff often going the extra mile to ensure customer satisfaction.
The service is underpinned by the knowledge that if any issues arise, we have a direct line to Steve, who takes a personal interest in solving problems quickly and efficiently."
John DenholmDenholm Associates
"Complete Cleaning have been our contract cleaners since 2011. We are a multi activity venue with activities as diverse as major museum quality exhibitions, weddings, conferences and at the heart of what we do is a world class contemporary tapestry and rug making studio.
Our fantastic cleaners Liz and Ed manage to keep our showcase building spick and span and even work 7 days a week during the Edinburgh Festival. I can always rely on them, I consider them part of our team."
Sandra CrowDovecot Studios
"I have known and contracted our commercial cleaning to Stephen for the past 12 years. In that time his staff and service levels have been exemplary. Which is why we are happily still with his firm.
The service is underpinned by the knowledge that if any issues arise, we have a direct line to Steve, who takes a personal interest in solving problems quickly and efficiently."
Jonathan ShintonNew Montgomery LLP
"We were looking for another cleaning contractor because our cleaner at the time was not doing the job properly and not putting in the hours. We interviewed three potential replacements and found CCC to be the most convincing in their presentation.
In the slightly over a year we have used them we have not been let down by either their standards of work or their communication with us. I would recommend them."
Chris McCrackenCircle
"Complete Cleaning Contracts are a level above anything I've experienced from cleaning companies in Edinburgh in the past. I'd been used to poor service on every level from cleaners not turning up and not being told about it to cleaners trying to cut the jobs and get away early.
On occasions it was embarrassing how little work and attention to detail was being applied. I have to say that when we moved over to Complete Cleaning Contracts that I was very impressed with their initial approach and how they told me they'd run the cleaning service for us but at the back of my mind I was still sceptical that things would slip and I'd have the same problems with them that I've had in the past.
Well, I couldn't have been more wrong. They've been on top of it and our offices have never looked better. Instead of causing me problems it's something I don't have to worry about anymore as I know that Steve and Liz will have it covered."
Our fantastic cleaners Liz and Ed manage to keep our showcase building spick and span and even work 7 days a week during the Edinburgh Festival. I can always rely on them, I consider them part of our team."
Keith MacaulayService Connections Ltd
"Just a quick note to let you know how things have been since you started the cleaning contract with us.
We have had a number of companies over the last few years, doing a fairly good job.
However Complete Cleaning Contracts have by far exceeded the expectations and of these other companies. Excellent standards at the beginning of the contract and that standard has not changed.
Your staff are a credit to your company. There is no issue which they have not been able to resolve.
They have a professional and friendly approach with a sense of humour, which has the perfect balance.
I have no hesitation in recommending Complete Cleaning Contracts to other businesses."
Hugh McInessHargreaves Services
"At Abbey Forth we have been using the services of Complete Cleaning Contracts since 2010. The service provided by Steve and his team has been first class. Even when there have been issues to deal with Steve has addressed them promptly and has always made himself available immediately we contact him.
Complete Cleaning have frequently gone the extra yard at short notice for us and I would have no hesitation in recommending them."
Stuart DalzielAbbeyforth Property
"We removed our cleaning contractor after very poor service at the end of 2014 and Stephen from Complete Cleaning Contracts responded to our call with an immediate visit to our premises to discuss and advise on our cleaning needs. Within a week we had a cleaner from CCC on board and our offices have been returned to an immaculate condition and spotlessly clean thanks to Stephen and his team. Attention is paid to every small detail at each and every visit and we would highly recommend CCC to anyone out there looking for a professional high quality company who can deliver the highest standard at all times."
Gary ScottOrion Engineering
"Satisfaction! That’s what you’ll get when you hire Complete Cleaning Contracts to clean your business premises. They were able to provide us with quotes with very little notice and were surprisingly able to get us on their cleaning schedule within the same week.
Stephen and his team go beyond our expectations, they are thorough and efficient, and clean to high standards. Their customer service is phenomenal."
Aileen McGibbon10 Design Architects
"In September 2014 we were looking to improve our cleaning at the Branch. At the time we employed a lady called Ruth who worked 24 hours per week. She had stated that she was looking to reduce her hours to 20 per week. This was not enough to complete the job to the proper standard. I decided to contact 3 local cleaning contractors. Prices were forwarded from each and although these were similar Steve sold his company to me as the preferred supplier by doing the following:
Contact 1 - Missed call to Steve's mobile phone. Although Steve did not know who had called as I never left my name he used his selling initiative by contacting the number and asked who had called. Following a 5 minute chat Steve had arranged to visit the site.
Contact 2 - Along with my Ops Manager Billy Walker we took Steve through our requirements at the Branch. Steve answered all our questions and added to this with his professional opinion as we toured the site. Within a couple of days we had agreed to take on Complete Cleaning Contract Services to work along with Ruth.
Overview -
We are now 5 months into the arrangement that we have with CCS. The service that is being supplied is everything that Steve had promised. Areas of the cleaning that was ignored prior to the joint cleaning arrangement have been tackled and cleaned to high standard. One of Steve's promises was that he would manage both his employee and Ruth to ensure that they worked in harmony and tackled the job without any fuss. This has been achieved. A further selling point was that any holidays/illness required by Ruth or Danny from CCS is covered by Steve and his team. As far as International Decorative Surfaces Rosyth is concerned CCS work in a professional manner and deliver on their promises."
Colin YoungInternational Decorative Surfaces
“We’ve been using Complete Cleaning Contracts for over five years now. From the get go, we agreed with the companies values and have been delighted ever since with their service. Steve and the team are so quick to respond to any query or request. Highly recommend”
Rachel HaynesEpidarex
"We have used CCC for a number of years now and Andrew provides us with an excellent and efficient service.
Stephen and his team go beyond our expectations, they are thorough and efficient, and clean to high standards. Their customer service is phenomenal."
Beaumont Solicitors