Client Testimonials | Complete Cleaning Contracts

Office Cleaning

Our Partners Believe in Us

We know, from experience, that most clients are seeking to work with a partner that can work to a routine that suits the changing needs of their building.

Before buying even the simplest of things, like an electric toothbrush on Amazon, we always read reviews to minimise our risk and enhance our knowledge. Here we have a number of our clients that have expressed how they feel about the service provided by us and you can see here what that means to usWe only clean offices and it’s this specialism that allows us to know what’s really important as we talk about here

"Complete Cleaning Contracts provide an efficient, professional service which is always delivered to a very high standard."

Andrew Westermeyer Charles Tyrwhitt

An Edinburgh based cleaning team flexible and able to cope with busy changing environments.

Full support when sudden change or circumstances demand that little bit extra.

Smart, presentable, uniformed cleaners that are well managed, assessed and well trained in all areas of efficient office cleaning and client care.

A guarantee of absolute confidentiality and privacy inside and outside of working hours.

Work schedules completed in timely fashion whilst being fully risk aware and security conscious.

Regular audits and feedback provided every month.

No self-employed or agency staff and absolutely no zero hours contracts.

Staff paid the living wage receiving 28 days holiday, sick pay, pension contributions and other benefits.

Looking after all the other things that make your office tick such as:

Recycling as per your specific requirements

Laundry and supply of dishtowels

Provide all the consumables you’ll need such as toilet roll, hand towels, handsoaps etc

Carry out deep cleaning such as sanitisation of IT equipment (keyboards, phones)

Carpet cleaning (we can provide most of this ourselves but have a fantastic partner that can help us with the bigger jobs)

Deep cleaning quarterly/annually looking at high dusting, lamp cleaning and much more.

We are used to

working with cleaning clients

in a consultative manner where we aim to become a seamless part of your business operation. We find it’s important that you know who’s doing what and when, and we find this openness helps keeps things simple. Whilst we at Complete Cleaning Contracts always mindful of cleaning budgets, we won’t cut corners on quality.

Whatever your office cleaning requirements or budget considerations – we have the tools, the people and the will to find a cleaning solution that works for you.

"We have been using Complete Cleaning Contracts since 2016 and we are always happy with their work. Great communication and attention to detail, I highly recommend their services. Since I’ve started they have been fantastic, always listening to my queries and putting solutions in place right away. I couldn’t be happier."

Izabela Kordas N-Able

We Solve Real Cleaning Problems

"Our company has been using Complete Cleaning Contracts since 2017 and couldn’t be happier with the service. Initially, I met with Stephen who took the time to go through our expectations and they have never disappointed! Stephen is always quick to respond to any extra requirements we have needed. Delighted with the service!" What Can We Do For You?

Katrina Elder First Mortgage

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Matching Cleaners with Jobs

"CCC looks after our contracts in Scotland. What an amazing company to work with. Their professionalism is second to none, and the quality of work is excellent. This is a company I definitely recommend to any other national cleaning company that have contracts in Scotland and don’t have an office there to manage them directly. You can trust them to run your contracts without any issue, their Director Steve is one of the most approachable men and accommodating person you will ever meet." Matching Cleaners with Jobs Here’s our take… Pulling a perfect cleaning arrangement together for a client is a task that will ultimately seem very simple at the outset – but

Sergio Dionisio StarPlus Cleaning Services Ltd Read More »

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When Clients Let Us Become Partners Rather Than Just Suppliers The best relationships are always formed on a basis of trust. Without trust there’s nothing. Without trust there’s always a

“It is important to us that our building which provides services to those in the care sector is kept clean , tidy and presents a professional level of cleanliness and hygiene. The company delivers on all of these fronts and we are delighted . Keep up the good work!"

Rachel WebbScottish Autism

"I wanted to drop you a quick email to say that I am really impressed with the job our cleaner is doing!! I know this might sound silly but the sinks in the bathrooms are actually sparkling, something that never happened with our previous cleaners! And don’t get me started with the work surface in the coffee room……it’s a different colour!!!! Thanks again….keep up the great work!"

Lisa MasonShore Capital

"We have used Complete Cleaning Contracts since we moved into our new offices in September 2016. They've been great and were delighted with the service they provide plus they're happy to be flexible and are always helpful when we need any additional services."

Michael BennettOsprey Holiday, Ski Independence & PowderBeds

"I actually selected CCC from the quality of the testimonials on the website and from my first contact with them by telephone I knew I had made the correct choice. In the first instance Stephen Gardiner came to see me to make sure that he was familiar with the premises and together we agreed the contract. His advice was invaluable. We have been absolutely delighted with the standard of cleaning and the reliability of our cleaner. I would not hesitate to recommend CCC to you."

Elizabeth Macgregor-SmithGenius Foods

"We have worked with CCC for several years now and have no problem at all, they're always happy to help on any additional requests and provide a good service."

Maxwell Bruce Ltd

"We couldn’t be happier with the service from the team @ complete cleaning contracts. We had to find a new company at very short notice and they managed to get us set up within a week. The difference in our office now is incredible. The team are fantastic, efficient and friendly. I’d highly recommend them."

Sarah SmithNucleus Financial Group

"We've been dealing with Complete Cleaning Contracts for many years and the service we've received has been consistently excellent, with his staff often going the extra mile to ensure customer satisfaction. The service is underpinned by the knowledge that if any issues arise, we have a direct line to Steve, who takes a personal interest in solving problems quickly and efficiently."

John DenholmDenholm Associates

"Complete Cleaning have been our contract cleaners since 2011. We are a multi activity venue with activities as diverse as major museum quality exhibitions, weddings, conferences and at the heart of what we do is a world class contemporary tapestry and rug making studio. Our fantastic cleaners Liz and Ed manage to keep our showcase building spick and span and even work 7 days a week during the Edinburgh Festival. I can always rely on them, I consider them part of our team."

Sandra CrowDovecot Studios

"I have known and contracted our commercial cleaning to Stephen for the past 12 years. In that time his staff and service levels have been exemplary. Which is why we are happily still with his firm. The service is underpinned by the knowledge that if any issues arise, we have a direct line to Steve, who takes a personal interest in solving problems quickly and efficiently."

Jonathan ShintonNew Montgomery LLP

"We were looking for another cleaning contractor because our cleaner at the time was not doing the job properly and not putting in the hours. We interviewed three potential replacements and found CCC to be the most convincing in their presentation. In the slightly over a year we have used them we have not been let down by either their standards of work or their communication with us. I would recommend them."

Chris McCrackenCircle

"Complete Cleaning Contracts are a level above anything I've experienced from cleaning companies in Edinburgh in the past. I'd been used to poor service on every level from cleaners not turning up and not being told about it to cleaners trying to cut the jobs and get away early. On occasions it was embarrassing how little work and attention to detail was being applied. I have to say that when we moved over to Complete Cleaning Contracts that I was very impressed with their initial approach and how they told me they'd run the cleaning service for us but at the back of my mind I was still sceptical that things would slip and I'd have the same problems with them that I've had in the past. Well, I couldn't have been more wrong. They've been on top of it and our offices have never looked better. Instead of causing me problems it's something I don't have to worry about anymore as I know that Steve and Liz will have it covered." Our fantastic cleaners Liz and Ed manage to keep our showcase building spick and span and even work 7 days a week during the Edinburgh Festival. I can always rely on them, I consider them part of our team."

Keith MacaulayService Connections Ltd

"Just a quick note to let you know how things have been since you started the cleaning contract with us. We have had a number of companies over the last few years, doing a fairly good job. However Complete Cleaning Contracts have by far exceeded the expectations and of these other companies. Excellent standards at the beginning of the contract and that standard has not changed. Your staff are a credit to your company. There is no issue which they have not been able to resolve. They have a professional and friendly approach with a sense of humour, which has the perfect balance. I have no hesitation in recommending Complete Cleaning Contracts to other businesses."

Hugh McInessHargreaves Services

"At Abbey Forth we have been using the services of Complete Cleaning Contracts since 2010. The service provided by Steve and his team has been first class. Even when there have been issues to deal with Steve has addressed them promptly and has always made himself available immediately we contact him. Complete Cleaning have frequently gone the extra yard at short notice for us and I would have no hesitation in recommending them."

Stuart DalzielAbbeyforth Property

"We removed our cleaning contractor after very poor service at the end of 2014 and Stephen from Complete Cleaning Contracts responded to our call with an immediate visit to our premises to discuss and advise on our cleaning needs. Within a week we had a cleaner from CCC on board and our offices have been returned to an immaculate condition and spotlessly clean thanks to Stephen and his team. Attention is paid to every small detail at each and every visit and we would highly recommend CCC to anyone out there looking for a professional high quality company who can deliver the highest standard at all times."

Gary ScottOrion Engineering

"Satisfaction! That’s what you’ll get when you hire Complete Cleaning Contracts to clean your business premises. They were able to provide us with quotes with very little notice and were surprisingly able to get us on their cleaning schedule within the same week. Stephen and his team go beyond our expectations, they are thorough and efficient, and clean to high standards. Their customer service is phenomenal."

Aileen McGibbon10 Design Architects

"We have been using CCC for a few months now and are very happy with it. Our cleaner Mateusz is fantastic - he leaves everything tidy and clean and caters for any last minute changes. As a business it is also reassuring knowing that it is always the same person that comes to our building every time. We have needed a few modifications in our schedule and requirements since we started and CCC has made sure to adapt without any problems, which is hugely appreciated. It is also great to know that the company pays a good Living wage to their employees. Overall very satisfied with their services and adaptability!"

Colin YoungInternational Decorative Surfaces

“We’ve been using Complete Cleaning Contracts for over five years now. From the get go, we agreed with the companies values and have been delighted ever since with their service. Steve and the team are so quick to respond to any query or request. Highly recommend”

Rachel HaynesEpidarex

Sandra GoujonWordsmith AI

"We use Complete Cleaning Contracts for our large office suite. Their cleaners are meticulous and on the ball. We have a colleague who is severely allergic to a certain fruit and we have banned it from the office for their safety. A colleague forgot and brought some in, it was left in the fridge. The cleaning team saw it and immediately disposed of it that night after seeing the warning posters in the office. This was above and beyond and we’re incredibly grateful for their vigilance. Well done!"

Cat GearChangeworks

"Our company, Cathcart Technology has been using Complete Cleaning Contracts for a few years now. We are very happy and satisfied with the work they do. They are super responsive and flexible including same day phone calls to discuss any concerns and last minute cleaning requests being sorted within 24 hours. We had a big stain on our office carpet that appeared and I was worried we'd need to get it professionally cleaned and pay extra, but it was all sorted by the next day with no issue at all. Special thank you to Billy for sorting it for us!"

Jennifer DunnCathcart Technology

"We've been using Complete Cleaning Contract services for a while now, and they consistently do an outstanding job. The team is reliable, thorough, and always ensures that our workspace is spotless. It's clear that they take great pride in their work, which makes a big difference in our daily operations. I highly recommend them to any business looking for a top-notch office cleaning service in Edinburgh. Keep up the fantastic work!"

Derek WalkerThe Wee Tea Company

"We have used CCC for a number of years now and Andrew provides us with an excellent and efficient service. Stephen and his team go beyond our expectations, they are thorough and efficient, and clean to high standards. Their customer service is phenomenal."

Beaumont Solicitors

Heather ConkeyAdarma

"I met Steve Gardiner to discuss our office cleaning and was very impressed with his attention to detail and enthusiasm to provide a quality service. Since their appointment, I have not been disappointed and am very happy with the service."

Graham DochertyMalted AI

"Donald, who looks after our office is reliable and thorough. Keeps our office brilliantly clean and tidy."

Michelle TurnbullCundall